Logging In

📑 Table of Contents

Viewing Student Login Cards
Resetting Student Passwords
Forgot Your Password? (Students and Teachers)
Important Notes & Troubleshooting Tips
Related Articles & Resources

Viewing Student Login Cards

These instructions outline how a teacher can view or print student login credentials.

Click on the class you wish to view credentials for.
In the top-right of the page, select View Login Cards.

This will take you to the login cards for that class, ready to view or share with students as needed. If you'd like a physical copy, select Print from the login cards page.

Students can sign in to the platform with the provided credentials or scan the QR code.

Teachers have the option to regenerate login cards, which will reset the current student passwords.

Resetting a Student's Password

You can manually reset a student's password to one of your choice at any time. This does not update the password shown on the student's login card; the card will still display the original password.

❗The password that was noted during reset and the password viewable on the login card will be different, but both passwords will grant access.

📌 Note: The viewable login cards help teachers maintain control over access to student accounts. If you'd like a clean set of new passwords for the whole class, you can rotate the class's login cards instead of resetting students individually.

Forgot Your Password?

Forgot your password? No problem.

Go to the login page.
Click "I forgot my password."
Enter your username.

If your account has an email attached, you’ll receive instructions on resetting your password.

Important Notes & Troubleshooting Tips

Here are a few quick reminders and helpful tips to keep your login experience smooth:

Using SSO (Google, Microsoft, Clever, Classlink)?
If you’re having trouble logging in with Single Sign-On, try switching to the regular username and password fields instead.
Student Already Has an Account?
You won’t be able to manually add existing accounts or upload them via CSV. Instead, ask the student to join your class using a class code or your teacher email. Check out how they can connect to your class here.
Seeing an Error Code?
Take a quick screenshot and send it to us via the support chat in the bottom right corner 💬 — we’ll help troubleshoot or escalate to our tech team if needed.